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Please note that by viewing, accessing and/or using our website, you agree to the privacy statement set out below. Please read this privacy statement carefully.

If you do not agree, or are not comfortable, with any aspect of this privacy statement, please discontinue use of this website or contact emma&louise at the contact details given on our website.

This statement relates to our privacy practices in connection with the collection and dissemination of information collected through our website. We may update our policies from time to time by posting a new version on our website.  Please check regularly to be aware of any updates.


We understand that your privacy is important and we will treat any personal information you provide us as confidential and this will only be used and recorded in accordance with the Data Protection Acts 1998. We will treat as confidential all of the personal information you give to us when you register with us. This includes your name, address, email address, telephone contact number(s), and banking details.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may also send you emails about our products, events and other updates.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.  If we ask for your personal information for another reason, such as marketing or promotional ends, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If you decide to change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at


Any information which you provide is not disclosed by emma&louise to any third parties without your consent and is used by emma&louise for: (i) the purpose for which you provided it and any reasonably incidental purposes; (ii) verification purposes (including verification of credit card and other charge card details); (iii) marketing and administration purposes; (iv) delivering relevant information to you in relation to the services provided on this website and (iv) collecting debts.

You acknowledge and agree that in certain circumstances we may be obliged to disclose personal information you submit to third parties, for example, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend the rights of emma&louise and/or its customers.


Our store is hosted on Stripe Ltd., which provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data will be stored through Stripe’s data storage, databases and the general Stripe application.  Your data will be stored on a secure server.

If you choose a direct payment gateway to complete your purchase, then Stripe will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data will be stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information will be deleted.


In general, our sellers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide, such as delivery & returns.


To protect your personal information, we take precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.


We will use cookies on our website. These are pieces of information that a website transfers automatically to a user’s computer for record-keeping purposes. Cookies are used to collect marketing information and your personal data to track from where you accessed our website. You can still use our website if you have cookies turned off. Your browser help section will explain how to disable, block and delete cookies.


We reserve the right to modify this privacy policy at any time.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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